The activities aimed at finding out customers' needs and satisfaction can be desc...

This question is asking about activities that are done to understand the needs and satisfaction of customers.

The correct answer is Option D: conceptual marketing.

Conceptual marketing refers to the process of gathering information and feedback from customers to understand their needs, preferences, and satisfaction levels. It involves conducting market research, surveys, focus groups, and other methods to gather data about customers' wants and expectations. This information is then used to develop marketing strategies and products that meet the customers' needs and provide them with satisfaction.

Social marketing (Option A) is different from conceptual marketing. It refers to the use of marketing techniques and strategies to promote social causes or behavior change, such as encouraging people to quit smoking or promoting safe driving habits.

Macro-marketing (Option B) is a broader concept that focuses on the overall marketing system and the role of marketing in society. It involves activities such as distribution, pricing, and promotion on a large scale.

Micro-marketing (Option C) is a marketing strategy that focuses on targeting a specific segment of the market, such as a particular demographic or geographic group. It involves tailoring marketing efforts to meet the specific needs and preferences of that targeted group.

So, in conclusion, the correct answer to this question is Option D: conceptual marketing, which refers to the activities aimed at finding out customers' needs and satisfaction.